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At BIAB, we are continually broadening our scope to include a wider array of industries, aiming to cater to the unique demands of each sector. While we have already covered a substantial number of fields, we are open to prioritizing new ones based on your feedback and needs. If your industry is not yet represented in our portfolio, we invite you to reach out. By ordering today, you can help us tailor our offerings to better suit your specific requirements, ensuring BIAB becomes a more versatile tool for all. Let's work together to make BIAB the perfect fit for your industry.
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Our customers are important to us and we always try to make sure our customers find success because when they find success so do we.
Small and medium-sized businesses are facing a crisis; a significant number of potential customers are lost daily due to missed calls. Research shows that a staggering 62% of calls to SMBs go unanswered, with many customers unwilling to wait on hold or leave a voicemail. This is not just a loss of potential revenue; it's a missed opportunity to build a relationship, to foster trust, and to grow your business reputation.
But what if we told you there's a way to turn this around? A way to ensure no call goes unanswered, no opportunity missed. Welcome to the future with Escrazi's missed-call text-back automation service. With Escrazi, every missed call is instantly converted into a text message conversation, allowing you to connect with your customers the way they prefer - through text. In the fast-paced world of 2023, no one has the time or the patience to wait on hold. It's time to modernize and meet your customers where they are.
But Escrazi offers more than just a bridge between you and your missed calls. Our service also includes 2-way SMS, review monitoring and replies, and Google Chat integration, all manageable from the convenience of our mobile app. Imagine being able to skyrocket your business by opening the most preferred communication channel and never losing business because of a missed call again. Escrazi empowers you to take control, to elevate your reputation, and to increase your revenue from Google by activating the "free leads" faucet.
In the digital age, web or online payments have become a cornerstone of business operations, offering a convenient and quick way to handle transactions. This system allows customers to pay for goods and services using a variety of payment methods such as credit cards, debit cards, and digital wallets, right from the comfort of their homes or anywhere they have internet access. It's a straightforward process where a customer selects a product or service, adds it to their cart, and proceeds to a secure checkout page to complete the payment. The security of these transactions is upheld through encryption technologies that ensure the confidentiality of personal and financial information.
Creating invoices for online payments is another critical aspect of the digital commerce landscape. Businesses can generate digital invoices that detail the goods or services provided, along with the total amount due, using various software or online platforms. These invoices can be customized to include the business logo, contact information, and a breakdown of the charges, offering a professional and organized way to request payments. Once created, the invoice is sent to the customer via email or another online method, providing them with a straightforward way to complete the payment through a link embedded in the invoice itself.
Moreover, getting paid online through invoices has its set of advantages. It accelerates the payment process, as customers can settle their bills promptly without the need for physical checks or cash transactions. It also facilitates record-keeping, as every transaction is automatically logged, making it easier to manage and track payments over time. Furthermore, it offers a level of convenience and flexibility, as businesses can accept payments from anywhere in the world, expanding their customer base and enhancing service delivery.
Imagine you're at your favourite store, and you've picked out some items that you're ready to buy. When you get to the checkout counter, you'll notice a small machine where usually you'd swipe or insert your card. But with this "tap to pay" method, things are a bit different, and much simpler.
You'll be using a special card that contains a tiny antenna; think of it as a small radio transmitter. This card doesn't need to be swiped or inserted into any machine. Instead, you just bring the card close to the machine, no touching necessary. It's as simple as reaching out, and in a blink, the payment is made. This happens because the card and the machine have a silent conversation, exchanging the necessary payment details through the air, just like how a radio catches music waves.
Now, you might wonder, is this safe? The answer is yes. This method is designed with safety in mind. The details shared during this silent conversation are protected with special security measures, ensuring that your information remains confidential and secure.
And what about the speed? Well, it's faster than traditional methods. You don't have to fumble with cash, write a check, remember a PIN, or sign a receipt. It's just a simple tap, and you're all set to go, making your shopping experience smoother and quicker.
So, even if you're not a fan of new technology, this "tap to pay" method is here to make your life easier, not complicate it. It's straightforward, secure, and designed with everyone, including those not comfortable with technology, in mind. It's just about bringing your card close to the machine, and before you know it, you're ready to head home with your purchases. It's a small step towards a simpler, faster, and secure payment experience.
Imagine you want to buy something from a store or order food from your favorite restaurant, and you choose to use the "text-to-pay" method. It's as simple as sending a text message to a friend.
Here's how it works: the business will send you a text message with the amount you owe and a secure link or phone number. You respond by clicking the link or replying to the text, and you'll be guided to a secure space to enter your payment details safely. You don't share any sensitive information in the text message itself; it's all done in a secure environment to protect your details.
This method doesn't require you to be tech-savvy or to download any new apps. It's straightforward, using something you already know how to do: send a text message. It's designed to be a safe and simple way to make payments, without the need for any technological know-how. It's just about using your phone's messaging to complete a purchase quickly and securely, making your buying experience a bit easier.
Reputation management stands as a cornerstone in the growth and sustainability of small businesses. It involves a meticulous process of shaping and maintaining the public perception of a business, ensuring it reflects the values and quality the business stands for. In the digital era, where information is readily available, potential customers often rely on reviews and feedback available online to make informed decisions. Therefore, having a positive and strong online presence can be a game-changer for small businesses, helping them to stand out in a crowded marketplace and attract more customers.
In the practical sense, reputation management extends to monitoring reviews on platforms such as Google My Business, Yelp, and social media channels. Small businesses can foster a positive image by encouraging satisfied customers to share their experiences through these platforms. Moreover, it is equally important to address negative reviews promptly and professionally, showcasing a business’s commitment to customer satisfaction. This approach not only helps in retaining the existing customer base but also works wonders in building trust with potential customers.
Beyond online reviews, reputation management also involves leveraging social media to build a community and engage with customers actively. Sharing customer testimonials, success stories, and positive experiences can create a narrative that resonates with the audience. Furthermore, businesses can use these platforms to showcase their corporate social responsibility initiatives, building a brand image that is both trustworthy and socially responsible.
An often overlooked yet vital aspect of reputation management is the role it plays in improving a business’s offerings. By paying close attention to customer feedback, businesses can glean valuable insights into areas where they can enhance their products or services. This iterative process of improvement, driven by customer feedback, not only helps in building a positive reputation but also in creating a product line that meets and exceeds customer expectations.
In conclusion, reputation management is not just about managing reviews and feedback; it is a comprehensive strategy that involves building a trustworthy brand image, fostering community engagement, and continually improving based on customer insights. For small businesses aiming for long-term success, investing in reputation management can pave the way for increased customer loyalty, higher conversion rates, and a notable expansion in their customer base.
The probability of selling to an existing customer is 60-70%, compared to a 5-20% probability of selling to a new prospect.
80% of future profits will come from just 20% of existing customers.
65% of a company’s business comes from existing customers.
80% of businesses rely on email marketing for customer retention, with 56% considering it the most effective method for achieving customer retention goals.
It costs 5% more to acquire a new customer than to retain a current one, and 16 times more to bring a new customer up to the same level as a current one.
A mere 2% increase in customer retention can lower costs by as much as 10%.